N5business1 min read

会社(かいしゃ)での電話(でんわ)

Phone calls at the office

わたしは毎日会社(かいしゃ)で電話(でんわ)をとります。電話はとても忙しい(いそがしい)です。お客様(おきゃくさま)からたくさん電話があります。名前(なまえ)を聞い(きい)て、メモを書きます。

時々(ときどき)、日本語(にほんご)が難しく(むずかしく)てわかりません。その時(とき)は、もう一度(いちど)お願い(おねがい)しますと言います(いいます)。仕事(しごと)は大変(たいへん)ですが、楽しい(たのしい)です。

Translation

I answer the phone at the company every day. The phone is very busy. There are many calls from customers. I ask for their names and write notes. Sometimes, the Japanese is difficult and I don't understand. At those times, I say 'Please say it one more time.' The work is tough, but it is fun.

Comprehension

What does the person do when they don't understand the Japanese on the phone?

They hang up the phone.
✓ They ask the person to repeat themselves.
They ask a friend for help.
They write a note in English.

The passage says they say 'Please say it one more time' when they don't understand.